Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email, phone number, delivery address, and payment details when you register or use our services.

We also collect usage data automatically: device information, IP address, browser type, pages visited, and interaction patterns to improve our services.

2. How We Use Your Information

• To process and deliver your laundry orders
• To generate and manage your smart locker PINs
• To process payments and send receipts
• To communicate service updates and promotional offers
• To improve our services and user experience
• To comply with legal obligations

3. Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits. Your smart locker PINs are encrypted and never stored in plain text.

4. Data Sharing

We do not sell your personal data. We may share limited information with: laundry vendors (order details only), payment processors, delivery partners, and law enforcement when legally required.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to: access your data, correct inaccuracies, request deletion, opt out of marketing, and data portability. Contact us at [email protected] to exercise these rights.

7. Contact Us

For privacy-related inquiries: [email protected]

Lokengo Technologies Pvt. Ltd., 123 Tech Park, Hinjewadi, Pune 411057, India.