Last updated: April 27, 2026
We collect information you provide directly: name, email, phone number, delivery address, and payment details when you register or use our services.
We also collect usage data automatically: device information, IP address, browser type, pages visited, and interaction patterns to improve our services.
We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits. Your smart locker PINs are encrypted and never stored in plain text.
We do not sell your personal data. We may share limited information with: laundry vendors (order details only), payment processors, delivery partners, and law enforcement when legally required.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
You have the right to: access your data, correct inaccuracies, request deletion, opt out of marketing, and data portability. Contact us at [email protected] to exercise these rights.
For privacy-related inquiries: [email protected]
Lokengo Technologies Pvt. Ltd., 123 Tech Park, Hinjewadi, Pune 411057, India.