Register on our app, find a nearby locker, enter your PIN, and drop your clothes. We'll notify you when they're ready for pickup with a new unlock PIN.
Is my clothing safe in the locker?
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Yes! Our lockers are PIN-secured, CCTV monitored, and fully insured. Only you can access your locker with your unique PIN code.
What if I forget my PIN?
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You can retrieve or reset your PIN through the Lokengo app at any time. Our support team is also available 24/7 to help.
Can I use any locker location?
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Yes! Your account works at any Lokengo locker across all cities. Just select a convenient location from the app.
Services
How long does the service take?
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Standard wash & fold: 24-48 hours. Ironing: 24 hours. Dry cleaning: 48-72 hours. Express service is available for 12-hour turnaround.
What detergents do you use?
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We use premium, hypoallergenic detergents and fabric softeners. For dry cleaning, we use eco-friendly solvents that are gentle on fabrics.
Do you handle delicate fabrics?
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Absolutely. Silk, wool, cashmere, and designer garments are handled with special care using appropriate cleaning methods.
Payments & Pricing
What payment methods do you accept?
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We accept UPI, credit/debit cards, net banking, and wallet payments through our app. Cash on pickup is also available at select locations.
Are there subscription plans?
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Yes! We offer Starter (₹299/mo), Family (₹499/mo), and Business (₹999/mo) plans. Visit our Offers page for details.
What's your refund policy?
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If you're not satisfied with our service, contact us within 24 hours of pickup. We offer re-processing or full refund on qualifying complaints.